Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at rickybestshopify@yahoo.com. Please note that returns will need to be sent to the following address: 805 NW 10th St. (Unit 4) Hallandale Beach, FL 33009 ]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at rickybestshopify@yahoo.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rickybestshopify@yahoo.com.
RETURN SHIPPING FROM ANYWHERE IS ALWAYS (NOT FREE). YOU ARE ((RESPONSIBLE)) FOR YOUR OWN RETURNS. IF YOU ARE NOT 100% SATISFIED WITH YOUR PURCHASE, YOU CAN RETURN YOUR QUALIFYING ITEMS FOR A FULL REFUND WITHIN 30 DAYS OF PURCHASE- NO CATCHES OR EXCEPTIONS! RETURNS MUST BE UNUSED WITH THE ORIGINAL TAGS ATTACHED (INCLUDING THE SECURITY TAG) (IF APPLICABLE) AND WITH THE ORIGINAL PACKAGING; RETURNED MERCHANDISE THAT DOES NOT SATISFY THESE REQUIREMENTS MAY NOT QUALIFY FOR A REFUND. IF YOU HAVE RECEIVED DEFECTIVE DAMAGED, PARTS IS MISSING ITEMS OR INCORRECT MERCHANDISE, PLEASE, CONTACT US DIRECTLY "FOR EXCHANGE" WITHIN 14 DAYS OF RECEIPT. NOTE: ALL RETURNING POSTAGE COST WILL BE THE RESPONSIBLE OF THE BUYERS UNDER ALL CIRCUMSTANCES. ONCE WE RECEIVE YOUR QUALIFYING RETURN AND APPROVE YOUR REFUND, OUR ONLINE SHOPPING WILL CREDIT YOUR ORIGINAL METHOD OF PAYMENT. DEPENDING ON YOUR FINANCIAL INSTITUTION, PLEASE ALLOW AN ADDITIONAL 7-10 BUSINESS DAYS FOR THE CREDIT TO POST TO YOUR BANK OR YOUR CREDIT CARD ACCOUNT.
PATRICK'S COLLECTION.